Shipping

Now we only ship to the USA and Canada.

 

USA Orders – Free shipping to all 50 states!

    • We offer FREE STANDARD DOMESTIC SHIPPING on all orders (excluding taxes)
    • Standard Delivery – most packages arrive within 3-8 working days from dispatch.
    • Next day shipping guaranteed.
    • USA orders will be shipped via UPS, FedEx, U.S.P.S.
    • Please note, once the shipping process begins we are unable to make any changes to your order. 

Orders are usually shipped within 24 hours of the order being placed. Once packaged and sent, you will receive an email confirmation containing tracking number indicating that your order has been shipped.

If within 1-2 business days you still don’t see the tracking information on the carrier’s website (UPS, FedEx, U.S.P.S.), please contact us.

Please be advised that we are not responsible if you inputted wrong address, order quantity, or color after submitting your order. Please make your selections carefully.

We do not ship orders on weekends and holidays.

 

In cases of cancellations:
    • The customer is responsible for any and all shipping and handling charges (provided the order has already shipped). Even if there were no initial shipping fees connected to the order
    • The customer will be held responsible for all shipping charges of returned items.

Canceled orders eligible for a full refund, only if canceled prior to processing.

 

Undelivered, Unclaimed, Refused, or Returned Packages:

Please note that a return to sender fee of 20% will be assessed accordingly. Original shipping cost is non-refundable for undelivered, unclaimed, refused, or returned packages, unless it is a Company error.  Any shipping cost you incur to return the product will be assessed and deducted from the final reimbursement.

Invalid or Unclaimed Shipping Addresses:

If a customer provides an Invalid or Unclaimed Shipping Address, will charge the customer for re-shipping the order.

Sales taxes will be refunded fully on all qualifying returns. For further information about our Returns and Exchanges policy, please refer to the section pertaining to the policy.

 

Canada Orders – we will charge shipping.

Shipments to Canada are sent DDP (Duty and tax paid), so the shipping charges will include freight, fuel, tax and duty. Transit times are 4-10 business days dock to door to all metro areas (northern territories will take a bit longer).

 

Need help?

Contact us for questions related to shipping.  TAKE ME TO CUSTOMER SUPPORT